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Tapi Link For GoldMine® - integrated Computer Telephony for GoldMine® |
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Tapi Link is designed to work with ALL versions of GoldMine® – 2016, 2015, 2014, 2013, 9.x, 8.x, 7.x, 6.x, 5.x. Also Heat® & PowerDesk®. Provides fully integrated call control for MSSQL installations (and even supports older dBase systems). Tapi Link will search Phone1, Phone2, Phone3 and ALL numbers in the Contacts tab. Choose up to five fields from your GoldMine® system to display when your phone starts ringing. Simple to use and easy to setup, Tapi Link will work with any standard Tapi compliant device. Tapi Link supports hold, blind transfer,
last number redial, supervised transfer and many other features. For further information on Tapi Link for
GoldMine® or an evaluation
copy or live demonstration click here
to contact us. For
pricing and other information visit our page for downloads
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Tapi Link for GoldMine® enables users to automatically dial their phone and present a
caller's contact details when the phone is ringing (Screen Pop). Once installed, Tapi Link becomes an integral part of GoldMine® and enables users to
dial from directly within GoldMine® using a variety of methods. It will present calling party contact details over any Windows application when the phone is ringing. It searches not only the main telephone number (Phone1) but any other telephone number associated with that record (Phone2, Phone3) as well as all numbers listed under the Additional Contacts tab. This is done automatically, which means that it doesn't matter whether your contact is calling from their business office, their mobile phone or even their home office. If you have their number listed on the GoldMine® record, Tapi Link will present the information. And if it’s an entirely new caller, Tapi Link can create and capture that information into a brand new contact record.
You
can select up to five fields from your caller's GoldMine® record to view with an
incoming call or have the GoldMine® record displayed automatically before you answer the telephone,
improving your response times and the levels of service you provide to your
clients. Tapi Link for GoldMine® is very easy to install. After running the installation program you just need to select a few options from the Tapi Link setup screen. This allows you to decide how you want information presented, and which particular information you want presented. All
you need is an approved Tapi device or switchboard that supports the
Microsoft Tapi standard. If you are not sure whether your telephony hardware
will work with Tapi Link for GoldMine® click on Frequently Asked Questions,
check our list of approved and tested telephone systems here,
or simply contact us by telephone or email.
Tapi
Link /Power Dialer Managers Console ***NEW*** click here
To request an evaluation copy of Tapi Link, please email us using this link click here. Please include your GoldMine® version, and your telephone system make and model, along with your contact details. To view a list of the Telephone Systems known to be supported by Tapi Link for GoldMine® click here.
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