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How to achieve massive
productivity gains from your telemarketing team
Automated Outbound Dialing for maximum agent
productivity.
The scalable,
cost-effective alternative to a Predictive Dialer
Keep
complete records of telephone calls for quality assurance - linked to the
GoldMine contact record.
Record Telephone Calls and
Link to Contact Records.
Listen to all of the
conversations with a customer from their contact record.
Take control of your
agents' call environment.
For Call Centre Managers,
Team Leaders, and Supervisors
Discover the suite of tools
to get the most from your GoldMine implementation.
Linked Document Manager,
Call Reallocator, Phone Number Manager, Managers
Console,
Tapi Link for HEAT enables
HEAT Call Logging users to automatically dial their phone and also present
a caller's contact details when the phone is ringing (Screen Pop)
The complete call recording
solution for HEAT
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